Policies, Terms and Conditions

By confirming your booking at Moka Surfhouse & Yoga Retreat, you acknowledge and agree to the following terms and conditions:

Check-in / Check-out
• Check-in: 2:00 PM – 11:00 PM
• Check-out: by 11:00 AM

Minimum Stay
• Minimum stay: 3 nights

Payment
• Payment is due upon arrival
• Accepted methods: cash or bank transfer only (no credit/debit cards)
• Any bank transfer fees are the guest’s responsibility
• Surf activities must be paid in cash

Cancellations & Changes
• Free cancellation up to 28 days before arrival
• Within 28 days of arrival: the deposit is non-refundable
• No refunds for late arrivals, early departures, shortened stays, or no-shows
• Booking changes are permitted up to 28 days before arrival, subject to availability

Activities & Packages
• Packages cannot be amended or substituted
• Package changes are allowed until check-in (Yoga, Yoga & Surf, Surf School only)
• Surf lessons begin the day after arrival
• Any surf schedule changes must be requested by 3:30 PM the day before

Health & Safety
• Guests confirm that they are in suitable physical condition to participate in yoga and surf activities, in accordance with Article 40 of Law No. 5/2007 of 16 January
• Guests acknowledge full responsibility for ensuring that their state of health allows safe and comfortable participation in all activities

House Rules
• Quiet hours: 11:00 PM – 8:00 AM
• No non-registered guests after 11:00 PM
• No food, alcohol, or smoking in rooms
• Guests are responsible for any damage caused

Personal Belongings
• Moka is not responsible for loss, theft, or damage to personal belongings
• Shared rooms are equipped with safes; please bring a padlock

Photos
• Photos and/or videos may be taken for promotional purposes
• No compensation will be provided for the use of images

Mailing List
• Your email address may be added to Moka’s mailing list
• We never sell or share your data without your consent